No, you can make an appointment without a referral from your GP.

A mental health care plan is a document that your GP writes with you about treating a mental health condition. It identifies what type of health care you will require, and details what you and your doctor have agreed you are aiming to achieve.

A plan allows you to claim Medicare rebates for up to 10 sessions each calendar year with a Psychologist. After six appointments with your Psychologist, you will need to revisit your GP for a mental health care plan review. In this review, your GP will assess your progress and, if required, refer you for four more Medicare-subsidised psychological consultations.

Due to the COVID19 pandemic, a further 10 sessions can be accessed. Please speak to your GP to see if you are eligible for a COVID19 Mental Health Care Plan.

Make an appointment with your GP. Please note that a double appointment with your GP is required to discuss your eligibility for a GP Mental Health Care Plan.

Your eligibility for a private health rebate is subject to your level of private health cover and extras for Allied Health services. We recommend contacting your private health provider to enquire about your eligibility.

To practice as a Psychologist, your therapist must adhere to a strict confidentiality policy in accordance with a professional code of ethics. What is disclosed in therapy sessions, as well any correspondence relating to your sessions remains confidential, unless you consent to it being shared with someone. We also adhere to strict protocols around maintaining the security of any data we collect about our clients; however, we may be obligated to disclose information to a third party if someone’s safety is at risk, or a document is subpoenaed.

A skilled therapist can effectively address many matters online that they address in face-to-face sessions with individuals. Cognitive Behavioural Therapy and related therapies have been demonstrated to be as effective for some conditions online as it is in person.

No. If you are feeling at risk of self-harm or suicidal, you must call triple zero (000) immediately for urgent mental health support.

In the first session, the Psychologist will be seeking to understand what your difficulties are and what kind of therapeutic approaches are best suited to the difficulties you describe. They will discuss what kind of evidence-based therapy is known to work for what you have described to them. Subsequent sessions are usually on a regular basis and become less frequent as your difficulties are resolved.

Evidence based therapy involves the use of particular techniques, strategies, and processes that are specifically designed to help people deal with the issues and concerns that may be affecting them, emotionally or mentally. These techniques and strategies have been evaluated in a scientific manner and documented in the research literature.

We are invested in your success and wellbeing. The key to seeing positive outcomes from therapy is to recognise that there is some effort from your end.

Here are some tips that when followed, enhance the efficacy of therapy:

  • Put in the time – turn up on time and keep regular appointments. Make it a priority.
  • Do your homework when asked – this will speed up your progress.
  • Journal during the week – this is a great way of logging your thoughts, feelings, and questions.
  • Remember, change requires work. It can be difficult and painful at times, but the rewards are immense (just like in fitness).
  • Be open and honest in your sessions. You are in a safe environment without judgement. Admitting and confronting your truths will encourage your growth toward better mental health.
  • If you are feeling challenged by the work or the process is bringing up uncomfortable feelings, tell us! You are supported and safe at all times. We can slow down to give you more time to adjust and get comfortable with your new knowledge of who you are and how you came to be at this point in your life.
  • Be patient and gentle with yourself. Growth takes time, effort, and self-compassion.

There are a few things you can do to prepare your space and technology before your online psychology session.

  • Create a therapeutic space – choose a comfortable, quiet, and private space where you are unlikely to be disturbed.
  • Limit distractions – turn off your phone and close down all apps and browsers on your computer that won’t be used for the session (this is also important to prevent other apps from overriding your video and audio components of your device that are needed for your session).
  • Check your tech – ensure you use a desktop or laptop with webcam, microphone, headphones (optional), and a reliable internet connection.
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